Service

Service Introduction

SERVICE

Service Introduction

Service Brand:

ProCare

Service Concept:

user-centered, demand-oriented

Service Goal:

create value for users

Service Tenet:

committed to providing "Prompt Professional Premium Productive" services

Service

“1567” On-site Service Standards

“1567” Field Service Specification

One nationwide unified service hotline: 4000661567

6 regular follow-up services

Star Service
Brand Guarantee

5 standard service actions:

Reply within 15 minutes, arrive within 2 hours.
12-hour completion, 1 comprehensive inspection, and 1 training and communication session.

The outstanding issues from the 7 working days have been resolved.