Enjoy worry-free electric mobility and stay cooler this summer—Ensign Heavy Industries’s 2022 Service Mileage Campaign officially kicks off!

On June 21, the Loader Business Division of Ensign Heavy Industry officially launched its 2022 “Electric Enjoy Worry-Free, Summer Becomes Cooler” Service Mileage Campaign. Attending the launch ceremony were Wang Jinhua, General Manager of Ensign Heavy Industry; Wang Jun, Assistant to the General Manager of Ensign Heavy Industry and Deputy General Manager of the Loader Business Division; Rong Chaohui, Deputy General Manager of Sales at Fushi Green Energy Technology (Beijing) Co., Ltd.; and heads of relevant departments from the Loader Business Division’s marketing company. They joined over 100 service and field visit personnel to witness this momentous occasion.

Since 2013, the “Service Across Ten Thousand Miles” campaign has been held for ten consecutive sessions. Ensign Heavy Industry has always remained committed to its original aspiration of wholeheartedly serving customers, venturing deep into job sites across the country to provide users with thoughtful maintenance and repair services. As the competitiveness of Ensign ’s loader products continues to rise, sales of electric loaders have been steadily increasing. In response, Ensign Heavy Industry is delivering its “Heartfelt Service, Worry-Free Experience” brand more precisely and comprehensively to its customers.

At the launch ceremony, General Manager Wang Jinhua emphasized: “To truly serve our customers and create value for them, this year’s ‘Ten Thousand-Mile Service Journey’ initiative has seen us organize and establish a team of professionally skilled electric loader service representatives. We will continue to optimize and upgrade our service offerings, genuinely care for Ensign customers, proactively maintain Ensign products, and wholeheartedly build a high-quality service brand—thereby achieving both business growth and brand enhancement.”

Subsequently, Wang Jun, Assistant to the General Manager of Ensign Heavy Industry, briefed the team on the requirements for this field visit campaign. This “Service Across Ten Thousand Li” initiative focuses on new-energy electric loaders and high-end users with large tonnage capacities. The campaign covers 22 provinces nationwide, involves the full participation of 50 dealerships, engages 200 core users, features 800 Ensign loaders, and spans a total travel distance of 60,000 kilometers. All field visit personnel are urged to uphold Ensign ’s service ethos, deeply embrace the philosophy of creating value for customers, listen carefully to their voices, address their practical challenges, and gather constructive improvement suggestions—thereby further enhancing Ensign ’s brand value and customer experience.

As a representative of the supplier, Rong Chaohui, Deputy General Manager of Sales at Fisgreen Energy Technology Co., Ltd., stated that Ensign Heavy Industry has achieved breakthroughs in both products and markets in the new-energy loader sector, and has established unique advantages in specialized services for new-energy loaders, earning high recognition from a wide range of customers. We will provide full support during this year’s “Service Across Ten Thousand Li” campaign and work closely with Ensign to offer customers the strongest possible assurance.

At the launch ceremony, the flag-presenting and oath-taking segments brought the event to a thrilling climax. Amidst the resolute and powerful vows, the service team members of Ensign demonstrated their high enthusiasm and dedication to their work. Following this, General Manager Wang Jinhua announced the “march forward,” and the service team members, carrying with them Ensign ’s heartfelt care and commitment, set off to serve customers across the country!

After years of development, Ensign Heavy Industry continues to provide services that are as dedicated, thoughtful, and heartwarming as ever. As customer needs evolve, Ensign Heavy Industry has undertaken comprehensive upgrades to both its products and services, delivering a brand-new experience. In particular, in the field of new-energy loaders, we have established a specialized, hands-on electrical installation service team—offering tailored, nanny-like support to dealers and customers alike. Ensign Heavy Industry will also continue to deepen our “Heartfelt Service, Worry-Free Experience” service brand, constantly enhancing service quality and innovating service models, thereby bringing users more convenient, professional, and efficient value-added services and experiences. We are committed to becoming a benchmark service brand in the loader industry!

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